These terms and conditions are in relation to work carried out by S&D Outdoor Living Ltd
All signed order forms are an agreement to the terms and conditions set forth by S&D Outdoor Living Ltd and are an acceptance of the product ordered and payment agreed on the order.
Any alterations to the order must be stated within 7 working days of the order being received by email at info@sanddoutdoorliving.co.uk.
Any alterations may amend the cost of the product ordered and will be payable by the customer.
All lead times, deliveries and instalment of any product is an estimation and should be treated as such, S&D Outdoor Living Ltd cannot be held responsible in any circumstances for delays out of their control.
Any products left on site while a member of staff is not present is the customers responsibility and any damage cost due to negligence will be forwarded to the customer.
All sites and properties having work done by S&D Outdoor Living Ltd must have adequate parking throughout the duration of work to be completed, if a parking permit is needed the customer must provide one throughout the work duration, at no cost to S&D Outdoor Living Ltd.
Properties with limited access may incur additional charges for building adaptability.
S&D Outdoor Living Ltd has the right to change products that they can no longer source or they feel are not fit for purpose, if this occurs the customer will be made aware.
All planning and permissions that need obtaining prior to any build are the customers responsibility and S&D Outdoor Living Ltd will not be held accountable in any way.
If any utility lines are situated in the area of work, it is the customers responsibility to inform S&D Outdoor Living Ltd, before work commences and S&D Outdoor Living Ltd will not be held accountable.
All wooden products provided by S&D Outdoor Living Ltd should be adequately treated at least once a year or all warranties will be voided.
Any alterations and work caried out not by S&D Outdoor Living Ltd is not covered by us the supplier and if we deem so the warranty will be voided.
The customer must provide flat level ground within a tolerance of 100mm if this cannot be achieved you must discuss this in writing by email to info@sanddoutdoorliving.co.uk.
All products until fully paid for remain the legal property of S&D Outdoor Living Ltd and shall not pass to the customer until the full payment has been made.